Leader in Plasma Manufacturing Saves $1.5M with New Supplier Portal
The Liferay Difference
- Improved communication/collaboration with suppliers
- Leveraged SAP transactions with immense flexibility
- Reusable architecture for customer portals
- Estimated savings of $1.5 million over client’s proprietary platform
Background
Moving from Silos to Efficient Communication
Moreover, critical changes driven by material requirement planning were slowly communicated with very little collaboration between departments. This lowered the likelihood of meeting certain requirement deadlines, which resulted in manufacturing delays. High human touch point levels significantly reduced both client and client suppliers’ opportunity for efficiency and increased margin of error.
In terms of technical challenges, Advanced Energy was looking for a product that could integrate with their legacy SAP Netweaver platform. The legacy systems did not have necessary functionality to solve the constraints placed on the current system and would have been very expensive to modify. As a result, the new solution would have to complement the underlying SAP functionality while keeping associated costs down.
Launching a Well-Integrated Collaboration
After heavy development of the portal, Advanced Energy rolled out a solution that would improve communication between the parties. The collaboration between client and supplier was enhanced with message boards, upload and download of documents, and contact information enabled at the supplier level via permissions. New supplier users were granted registration upon approval.
The site also highlights enhanced user experience and better CMS functionality with segregated content, communities, and document libraries. The solutions include the following technical features:
- Scalable solution in various SAP functions (including ESS, CRM, MSS)
- Support for EDI and XLS using SAP Netweaver PI
- Rich user interface
- SSO enabled for client LDAP users
- Email capabilities for suppliers to request information or purchase order
- Special alerts on forecast or purchase order lines where immediate action may be required
- Excel download capabilities for both forecast and purchase order
- Pop-up and hover information across forecast and purchase order as required