Nonprofit Organization Equips Leaders Serving in Low-Income Communities Worldwide
Key Takeaways
- Save IT resources and infrastructure costs with SaaS.
With Liferay SaaS, Alongsiders can allocate the IT team to other critical tasks without the time or expense of self-hosting and updating their solution. - Create unifying solutions for even your least tech-savvy users.
The new partner portal brings together formerly disparate resources into a single, user-friendly dashboard. - Choose a platform suited for your unique business model.
Alongsiders had specific process requirements that Liferay SaaS was able to meet with a solid foundation and the ability to create and integrate with custom technology.
Background
Challenges
A few of those challenges included:
- Limited technical know-how. Many of the leaders working to empower alongsiders in their own empowerment efforts lacked the technical skills necessary to find important resources on their own.
- Limited internet access. These leaders were frequently located in low-income communities without access to reliable WiFi, so they needed to be able to get equipped and manage their progress with alongsiders quickly.
- Limited data reporting capabilities. Alongsiders’ IT team had built a custom data collection tool, but the data remained mostly static and difficult to report easily.
Implementation
Liferay SaaS provided a strong out-of-the-box foundation that could be customized according to the unique nature of Alongsiders’ needs, and its flexible low-code technology meant the portal could be integrated with Alongsiders’ existing tools. Crucially, Liferay SaaS was completely hands-off for infrastructure management and support, so Alongsiders could funnel IT resources elsewhere.
From design to launch, Liferay Global Services was instrumental throughout the entire development and implementation process. Liferay SaaS features like Liferay Objects drastically cut development time, and Remote Apps made it possible to build customizations without changing the platform's architecture. Despite encountering delays, the new partner portal launched in six months.
Results
Implementing their Liferay SaaS-powered partner portal has also benefited Alongsiders with:
- A modern, easy-to-use interface. The dashboard’s design is simple but functional, enabling even leaders with very limited technical experience to use it and make the most out of sometimes spotty WiFi.
- Accessibility for multi-lingual audiences. With English frequently not the dominant language in key countries, Alongsiders leveraged Liferay SaaS's localization capabilities for seamless transitions between languages.
- Scalability for the future. Because hosting, support, and updates are all taken care of with Liferay SaaS, the partner portal can scale with Alongsiders’ continuing rapid growth.