Cloud Migration to Drive Time-to-Market and Scalability for New Online Services
Key Takeaways
- A hub for both clients and prospects. The Carrefour Financial Solutions institutional portal, in addition to providing the whole of information available concerning financial solutions available for its audience, also acts as hub in terms of integrating various websites.
- Scalability as a competitive advantage. By adopting Liferay's PaaS offering (Liferay Experience Could Self-Managed), the financial institution achieved better time-to-market with respect to new online product launches, thereby providing clients with new services and solutions.
- A secure portal with no down time. Liferay Experience Cloud SM provided the company and its clients with the reliability they required, issuing updated security fix packs with a significant reduction in portal down times.
Background
In 2013 Carrefour Financial Solutions was faced with the challenge of developing a new Financial Portal with self-service features for both its clients and new prospects. The main goal was to offer greater ease of use to customers and reduce Customer Care Center costs.
The original solution was built using Liferay Portal 6.1 and the underlying technology was able to bring about a number of improvements for the bank such as:
- Integration with systems already in place.
- Flexibility and support to meet new demands and business growth.
- Agility and reduced project development time due to native platform functionalities.
Challenges
Implementation
- Easily backup the portal since it now only requires just a single click within any environment.
- Autoscale for additional flexibility and security for periods of increased traffic.
- The ability to directly manage the solution life cycle with integrated CI/CD and increased CPU for production environments, providing ease of use and saving time and energy for the institution's IT team.
- New cloud time-to-market, with 2 group portals successfully migrated to the cloud in just 1 week. At present the Carrefour Financial Solutions, Atacadão and APAG Maquininha portals are all on Liferay.