Code Engine Studio Loan and Credit Portal
Code Engine Studio
Experience Management, Extensibility and Integration, Navigation and Discovery, Orders and Fulfillment
The perfect loan and credit portal to complement your online banking presence
Customer intelligence is a key indicator of the profitability of a financial organization. It’s not enough to offer traditional financial services. Today’s customers want a better digital experience along with convenient banking options and transparent communication channels. Banks that want to compete in this space need the infrastructure in place to support these services and protect their customers’ personal information.
Our Digital Loan Portal is the Solution That Customers Want
FinTech may be driving the model, but the customer experience is fueling the transition.
Customer satisfaction surveys don’t tell the entire story. According to recent consumer survey, 86% of respondents are satisfied or very satisfied with their current bank. Nearly half of all banking customers plan to keep their deposit accounts with their current banks.
That doesn’t mean they can’t be lured away by better services. 75% of Millennials are willing to move their accounts to a new financial services provider if it comes with a better banking experience. Even more telling, 85% of Millennials and 71% of Gen-Xers would consider using a non-traditional financial services provider like PayPal or Amazon.
Our Loan and Credit Portal helps you meet your customers with the experience they desire and are able to more quickly get the services that they need.
Customer satisfaction surveys don’t tell the entire story. According to recent consumer survey, 86% of respondents are satisfied or very satisfied with their current bank. Nearly half of all banking customers plan to keep their deposit accounts with their current banks.
That doesn’t mean they can’t be lured away by better services. 75% of Millennials are willing to move their accounts to a new financial services provider if it comes with a better banking experience. Even more telling, 85% of Millennials and 71% of Gen-Xers would consider using a non-traditional financial services provider like PayPal or Amazon.
Our Loan and Credit Portal helps you meet your customers with the experience they desire and are able to more quickly get the services that they need.
Documentation.pdf
Eliminate digital asset
management challenges
Organizations are under significant pressure to meet rising consumer expectations, which requires creating new content frequently. This challenge is accompanied by high costs in content production, inefficiencies around collaboration, poor visibility into workflows and tracking, limited analytics of digital asset performance, and most importantly, a slow time to market.
Features
Loan Comparison
Use our easy to use widget to compare different loans and find out the loan that best suits your financial needs. Showcase your products and services online and help your visitors find relevant options faster with powerful search capabilities and personalized search results.
Loan Calculator
Our loan calculator helps you to easily compare the benefits of different loans which you qualify for and determine your interest rate, monthly and annual payments in an easy to use customer experience.
Credit Card Catalog
Our credit card catalog helps your customers to easily identify and filter which type of credit card best fits their individual needs based on their income, annual fee limits and much more. You can also add different card types depending on the services you offer.
Integrate Legacy Systems
Overcome integration difficulties with a platform unparalleled for its interoperability and flexibility. Unite existing core financial services systems and technology to work alongside emerging FinTech and future innovation.
Integration and Extensibility
Stay ahead of changing risks and an evolving market with a flexible platform built to adapt for change. OpenAPI compliance and a wide range of development tools help accelerate future innovations and changing business models.
Connect with your Customers
Deliver intuitive experiences that increase wealth manager and financial advisor productivity and satisfaction. Jumpstart the creation of an advisor portal by tailoring pre-built capabilities to your needs with our experienced Global Services and Partner network.
Help Your Customers Help Themselves
with Code Engine's Loan and Credit Portal:
Each financial portal may look slightly different depending on your organizational goals and needs, but the majority are likely to enable or contribute to the following benefit:
1. Empower Customers to Find Their Own Answers
Financial portals are a great way to address common needs of your clients. These resources can include community forums, a FAQ section, or troubleshooting guides.
Today, a significant number of customers, particularly those in younger age groups, have a preference for self-service. The younger generation is more likely to make use of FAQ pages to try and find solutions to their problems before they get in touch with customer service. As a result, self-service portals will be of particular appeal to this demographic.
Customers who are particularly impressed are also much more likely to leave positive reviews, discuss a company, and recommend it to the people they know.
2. Reduce the Number of Customer Service Tickets
Each time a customer interacts 1:1 with an employee, your business spends both time and money on that interaction. Our portals allow the customer to immediately address their challenges, helping to reduce significant investments of time from your employees.
3. Consistently Deliver Content For Customers
Our financial portals have a unified channel to deliver content, ensuring customers know exactly where to go when looking for useful content.
When customers are able to easily navigate and find the content that solves their issue or answers their question, it will encourage greater levels of interaction with your business and help them to gain a greater understanding of the nature of the products and services that your company provides.
1. Empower Customers to Find Their Own Answers
Financial portals are a great way to address common needs of your clients. These resources can include community forums, a FAQ section, or troubleshooting guides.
Today, a significant number of customers, particularly those in younger age groups, have a preference for self-service. The younger generation is more likely to make use of FAQ pages to try and find solutions to their problems before they get in touch with customer service. As a result, self-service portals will be of particular appeal to this demographic.
Customers who are particularly impressed are also much more likely to leave positive reviews, discuss a company, and recommend it to the people they know.
2. Reduce the Number of Customer Service Tickets
Each time a customer interacts 1:1 with an employee, your business spends both time and money on that interaction. Our portals allow the customer to immediately address their challenges, helping to reduce significant investments of time from your employees.
3. Consistently Deliver Content For Customers
Our financial portals have a unified channel to deliver content, ensuring customers know exactly where to go when looking for useful content.
When customers are able to easily navigate and find the content that solves their issue or answers their question, it will encourage greater levels of interaction with your business and help them to gain a greater understanding of the nature of the products and services that your company provides.
Company Profile
Code Engine Studio is a system implementation agency with a focus in the Asia Pacific region. They have a team of experts on both the technical and business side having extensive experience on Liferay solutions in the areas of Finances, Commerce, Manufacturing, Logistics, non-profit and Education. They have customer base that they service globally ranging from the size of SME’s to Enterprises.
Website
https://www.codeenginestudio.com/
Email
[email protected]
Phone
1-516-900-4080
Website
https://www.codeenginestudio.com/
[email protected]
Phone
1-516-900-4080
Contact Us
Find out more about
Code Engine Studio Loan and Credit Portal