解决方案: 自助服务

发布高效的自助体验

通过直观、经济高效的自助服务让您的客户满意。

78% of agents consider that an insurer’s ability to provide better online access and tools is more important than competitive commissions and other areas of support.
77% of insurance agents would significantly value technology that automatically identifies potential opportunities within their existing book.
66% of agents cite availability of tools affect their preference for using certain carriers.

Equip Agents for Long-Term Success

Enable agents, brokers, and partners to share and collect data to deliver personalized quotes and increased operational efficiency through a consolidated location.

促使自助服务的高采用率

让您的客户无需客服的帮助即可自行解决问题。通过原生知识库管理，Liferay帮您启动直观的自助服务门户，满足您客户的需求。

查阅有关自助服务优势的指南

统一您现有客户服务接触点

Liferay的以API优先的平台可让您轻松连接现有服务。
将Liferay用作单一的内容存储库，并在所有渠道内共享一致的知识和内容。
无需编写代码即可设计报名表单并注册体验。

Accelerate Existing Channels and Retain Competitive Edge

Liferay的以API优先的平台可让您轻松连接现有服务。
将Liferay用作单一的内容存储库，并在所有渠道内共享一致的知识和内容。
无需编写代码即可设计报名表单并注册体验。

CASE STUDY

See how Britam keeps pace with a changing business environment across its lines of businesses

Read the Case Study

Position Your Agents to be the Future of Customer Experience

Liferay的以API优先的平台可让您轻松连接现有服务。
将Liferay用作单一的内容存储库，并在所有渠道内共享一致的知识和内容。
无需编写代码即可设计报名表单并注册体验。

使用Liferay发布高效的自助服务体验