The race to improve B2B customer experience is poised to accelerate in the coming years, with 79% of manufacturers and 84% of distributors/wholesalers planning to increase spending on customer experience in 2019. Leaders have shown that e-commerce is the backbone of a differentiated experience, but pure play commerce engines lack the robust site building, personalization and authenticated experiences needed to satisfy customers.
To stay competitive, companies need to move beyond thinking about digital commerce in a silo and address it in the context of the full customer journey. In this free e-book, learn how implementing a strategic Digital Experience Platform can transform the way you do B2B e-commerce, winning over new customers and ensuring you stand above the competition.
To stay competitive, companies need to move beyond thinking about digital commerce in a silo and address it in the context of the full customer journey. In this free e-book, learn how implementing a strategic Digital Experience Platform can transform the way you do B2B e-commerce, winning over new customers and ensuring you stand above the competition.