Secure, Flexible, and Efficient Solutions for Manufacturers
Empower your customers, support your suppliers, and make your employees more productive. Tailor streamlined experiences to your manufacturing-specific needs on our flexible platform.
Drive Revenue and Increase Customer Loyalty With Digital Experience Solutions for Manufacturers
Simplify Business Tasks with Self-Service
Reduce your cost-to-serve by empowering customers, suppliers, and distributors.
Customer Self-Service
Allow customers to manage their own accounts, track orders, and process returns.
Fast Information Access
Help users find answers quickly with powerful search capabilities, knowledge bases, and help centers.
Autonomous Problem Solving
Execute maintenance tasks and resolve routine issues autonomously.
Delight Your Audience with Smart Personalization
Create user segments to personalize site experiences that help your customers with:
Servicing Your Equipment
Plan maintenance based on equipment portfolios, service records, and detailed product information, consolidated in a customized dashboard.
Preventative Maintenance
Display equipment usage and receive proactive service recommendations to prevent costly breakdowns and repairs.
Personalization
Give customers access to personalized content, actions, and information.
Curated Onboarding
Guide customers through onboarding workflows aligned to their preferences.
Enhanced Productivity
Increase productivity with tailored notifications and recommendations.
Automate Your Business Processes
Enhance customer satisfaction, improve sales efficiency, and keep employees self-sufficient with best-in-class automation functionalities.
Speed Up and Simplify
Leverage workflows using existing customer data to automate processes like warranty claims and onboarding, increasing productivity and accuracy.
Easy Purchasing
Simplify procurement through automated multi-approval workflows.
Low Code
Create applications, construct new pages, and automate onboarding processes with ease by utilizing low-code tools.
Fast Time-to-Market
Accelerate time-to-market and reduce costs with advanced support for complex business models like Equipment-as-a-Service.
Robust Integration for Unified Experiences
Extend the value of your legacy tech and simplify the user experience by connecting all systems and applications through our powerful integration framework:
Experience Orchestration
Establish a unified experience layer and simplify complex processes by providing a centralized hub for accessing existing tools and technologies.
Connect Disparate Systems
Save time and resources and provide buyers with seamless ordering experiences by integrating disparate and disconnected systems, removing tech and data silos, and connecting existing technologies and tools like EDIs, ERPs, and PIMs.
Simplified Authentication
Implement robust Single-Sign-On (SSO) with versatile authentication methods, supporting SAML, LDAP, OpenID, OAuth, and more.
Powerful API Support
Expedite data access, bolster development, and overcome potential obstacles by leveraging potent APIs based on the OpenAPI Specification.
Share, Collaborate, and Communicate on One Platform
Keep everyone in your organization productive, self-sufficient, and connected.
Unified Workspace
Create a single shared workspace by unifying communication and collaboration channels.
Productivity Hub
Increase productivity by organizing and sharing training materials, support resources, and best practice information in one place.
Tailored Search
Help customers, suppliers, and employees find relevant information quickly with tailored search results.
Collaboration Boost
Foster collaboration through employee online forums, blogs, and online chat, elevating engagement and satisfaction levels.