Entregue Experiências de Autoatendimento Efetivas
Deixe os seus clientes satisfeitos com autoatendimento intuitivo e econômico
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Equip Agents for Long-Term Success
Enable agents, brokers, and partners to share and collect data to deliver personalized quotes and increased operational efficiency through a consolidated location.
Impulsione a Adesão ao Autoatendimento
Empodere seus clientes a resolverem seus problemas sem o auxílio de um profissional de atendimento. Com Gestão de Base de Conteúdo nativa, o Liferay ajuda você a entregar um portal de autoatendimento intuitivo que mantém os clientes satisfeitos.
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Unifique os Atuais Pontos de Atendimento aos Clientes
Streamline Workflows
A plataforma API-firt da Liferay torna mais fácil a conexão com seus atuais serviços.
Digitalize the Producer Experience
Utilize Liferay com um repositório de conteúdo único e compartilhe conhecimento consistente ao longo de todos os seus canais.
Reduce Form and Application Complexity
Desenhe formulários de inscrição e experiência de sign up sem utilizar código.
Accelerate Existing Channels and Retain Competitive Edge
Manage Multiple Insurance Lines
Effectively manage multiple insurance lines and books of businesses with a contextualized dashboard and policy administration analytics and data.
Easily Cross-sell and Upsell
Easily identify cross-sell/upsell opportunities with real-time notifications and in-context analytics.
Find Revenue Expansion Opportunities
Quickly understand opportunities for revenue expansion with integrations back to other core insurance platforms that support functions like underwriting and risk/ratings.
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Position Your Agents to be the Future of Customer Experience
Equip Agents
Give agents the information and data they need to work alongside carriers effectively.
Get In-Context Analytics and KPIs
In-context agent and producer analytics and KPIs help agents quickly see actions to take for applications, claims, and policies at a glance.
Maintain and Grow Partnerships
Maintain long-term distribution partnership by improving communication channels with your agents.
Reduce Cost of Supporting Partners
Consolidated access to insurer’s marketing materials, information, and help through tools like a live chat, reduce the cost of supporting your partners.
See how Liferay can help you personalize your customer journey.
More Resources
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Tel: +55 81 2121-6000