Liferay has been recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Experience Platforms report.

Our customers provided 35 reviews analyzed in the report. Some of our reviews on the Peer Insights Portal include:

“Liferay is open source and provides connected and personalized digital experiences across all channels.”

A healthcare and biotech company with $30B+ in annual revenue

“The platform has provided all of the features and capabilities we wanted when selecting it.”

A services company with $1B to $3B in annual revenue

“It is a reliable product which provides high performance for our business. It's constantly improving its functionalities.”

A construction company with $500M to $1B in annual revenue

Reviewers scored Liferay with high ratings, spanning across
  • Deployment Experience – 4.6 out of 5
  • Support Experience – 4.5 out of 5
  • Product Capabilities – 4.4 out of 5
  • Sales Experience – 4.3 out of 5
Customer reviewers were geographically dispersed, with 54% of reviews originating from EMEA, 20% from North America, 20% from Latin America, and 6% from APAC.

The “Voice of the Customer” is a document that applies a methodology to aggregated Gartner Peer Insights’ reviews in a market to provide an overall perspective for IT decision makers. From our perspective, Liferay has demonstrated its commitment to exceptional customer experience with a 4.4 out of 5 average customer rating and a 90% willingness to recommend in the Voice of the Customer for Digital Experience Platforms.
Gartner® Voice of the Customer Report

Read this report to understand why we believe Liferay is held in such high regard by our customers.

Gartner® Voice of the Customer Report

Disclaimer

GARTNER is a registered trademark and service mark, and PEER INSIGHTS™ is a trademark and service mark, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.

Gartner, Voice of the Customer for Digital Experience Platforms 31 July 2024, By Peer Contributors.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Liferay.

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